SaaS业务如何利用知识库来让客户感到满意？
important as acquisition. It’s not enough to just acquire customers; you also need to keep them happy and satisfied with your product or service. Customer satisfaction is the key to long-term success in the SaaS industry. This requires constantly monitoring and improving your product, listening to customer feedback, and providing excellent customer support. With so many options available to customers, it’s easy for them to switch to a competitor if they’re not happy with their current provider. Therefore, it’s crucial to prioritize customer satisfaction in order to retain and grow your customer base.
